OB practice: the front office/back office disconnect

Nurse (at my first appointment at this practice): We will schedule you to see a different doctor at each appointment because you won't know who will deliver you. This way you'll get to meet them all.
Front desk (when I go to schedule ANY appointment): How about Dr. R?  Well he's the only one who has appointments available.

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Nurse (at the appointment when my c-section finally gets scheduled): We will schedule every appointment you have coming up with Dr. P so that you can get to know her before the c-section on July 25.
Front desk (two weeks ago): Well, you already have appointments scheduled, so we'll start scheduling you with Dr. P in two weeks.
Front desk today: Dr. P is on vacation for two weeks.  She left today. When she gets back she has no office hours available before your c-section.

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Doctor today: we need to start seeing you every week.
Front desk today: We have no appointments available the week of July 2.
Me: none?
Front desk: None.  But we can get you in with Dr. R on the 9th.

Comments

[maggie]

Speechless. How can they have no appointment left for a woman in her last month? Makes no sense.

[Eva]

Wow, wow. You should write somebody a letter. It's like a farce.

[Aurelia]

Uhhh, something is seriously wrong here. Can you tell the docs now just how screwy this is? Do you have a pager # at this point?